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Start ChatHow to Book Appointments & Consultations with HealAssist
Whether you need a specific surgery like LASIK or a general consultation, HealAssist simplifies your journey. Every appointment comes with a dedicated HealAssistant—your personal expert for insurance claims, price transparency, and hospital coordination.
Booking Process: Which Path is Right for You?
Compare eye surgery prices Gurugram or get eye doctor consultation discount vouchers
Choose the booking path that matches your needs. Whether you know your procedure or need a diagnosis, we've got you covered.
1
Select Specialty
Visit our homepage or /speciality and choose your treatment area (currently specialized in Eye Care).
2
Get Real-Time Quotes
Fill in patient details (Name, Age, City) and Insurance status.
3
Compare Verified Hospitals
Our 'Medical Truth' engine shows you real-time pricing for top hospitals.
4
Book & Secure
Select your preferred hospital. You pay for the procedure directly to the hospital—no middleman markups.
5
HealAssistant Activation
A dedicated expert calls you within minutes to confirm the doctor's suitability and manage your insurance pre-authorization.
The "HealAssistant" Guarantee (Patient Advocacy)
Every appointment comes with dedicated support and guarantees.
Dedicated Case Manager
Unlike standard booking apps, we assign a human HealAssistant to every case from booking until discharge.
Insurance Shield
Your HealAssistant handles the paperwork to prevent claim denials due to hospital errors or missing documents.
Zero Hidden Fees
If a hospital asks for a registration fee not mentioned by us, HealAssist pays it. You never pay extra.
Payments, Refunds & Cancellations
100% Satisfaction Refund
If you purchase a voucher and don't find it useful, or if you are unsatisfied with the doctor, we offer a 100% refund.
Free Second Opinions
Not happy with the first doctor? We arrange a second consultation at no extra cost.
Rescheduling
Life happens. We allow flexible rescheduling. If your chosen doctor becomes unavailable, we immediately arrange a priority slot with an equivalent top-tier specialist nearby.
How We Verify Hospitals & Doctors
At HealAssist, "Verification" isn't just a badge; it's a physical audit.
Direct Partnership
We do not scrape data. Every hospital listed has a signed legal agreement with HealAssist Healthtech Pvt Ltd.
Medical Registration Checks
We validate the medical registration (NMC/State Council) of every specialist on our platform.
Price Transparency Agreements
Hospitals contractually agree to share real-time procedure prices, ensuring the quote you see is the price you pay.
Physically Verified
Our team visits partner facilities in Gurugram to verify infrastructure and hygiene standards before listing.
Data Privacy & Safety
Your medical information is protected with industry-leading security and compliance standards.
Government Compliant
We adhere to India's DPDP Act (Digital Personal Data Protection Act) standards.
Strict Access Control
Your medical records are shared only with the treating doctor and your assigned HealAssistant for care coordination. We never sell data to third-party advertisers.
No Data Selling
We never sell data to third-party advertisers. Your privacy is our priority.
Frequently Asked Questions
Quick answers to common questions about booking appointments