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Editorial Policy & Data Integrity Standards

At HealAssist, we're transforming healthcare price transparency in Gurugram through rigorous verification, not guesswork.

We believe every patient deserves accurate, unbiased, and medically verified information before making a healthcare decision. This document outlines the rigorous standards we follow to ensure the integrity of every price, doctor profile, and hospital listing on our platform.

1. Our 3-Step Verification Process

How does HealAssist verify hospital prices?

We use a 3-step process: (1) Direct data collection from hospital administration, (2) Email confirmation with medical facilities, and (3) Review by our Medical Advisory Board to ensure clinical accuracy.
01

Collection

Direct gathering from hospital admins and verified professionals.

02

Verification

Cross-check via official email correspondence.

03

Review

Medical Board approval for clinical accuracy.

2. Editorial Independence

The HealAssist Guarantee

No Pay-for-Rankings Policy: Hospitals cannot pay us to improve their ranking. Rankings are determined solely by objective metrics like patient reviews, infrastructure quality, and verified outcomes. Use of our platform is free for patients.

While we charge hospitals a SaaS fee for patient management technology, this strictly does not influence our editorial content or search rankings. Our integrity is not for sale.

3. Content Creation & AI Policy

Human-First Approach

Our core medical content is written and reviewed by human experts. While we may use technology to assist with formatting or data processing, no medical advice or hospital review is authored solely by AI.

  • Medical reviews are signed by qualified doctors.
  • Automated data checks are always validated by human operations staff.

4. Data Freshness

Healthcare prices change. To maintain accuracy:

Monthly Audits

Our Operations Team conducts a monthly re-verification audit of all listed prices and doctor availability.

Corrections Policy

Found an error? Email us. We investigate and correct confirmed errors within 48 hours.

5. Leadership & Accountability

We stand behind our data.

Robin Singh

Founder & Head of Operations

Responsible for operational integrity, data accuracy, and the 'No Pay-for-Rankings' commitment.

Dr. Dheeraj Gupta

Chief Medical Reviewer

Senior Ophthalmologist ensuring all medical content adheres to NMC guidelines and clinical accuracy.

Corporate Office & Contact

HealAssist Healthtech Private LimitedInnov8 UCP, 9th Floor, Tower D,
Unitech Cyber Park, Sector 39,
Gurugram, Haryana - 122001