To book an appointment, simply search for your desired specialty (e.g., 'Eye Care') or specific doctor/hospital in the main search bar. Browse the results, view profiles, and click the 'Book Appointment' button. You can select a date and time that works for you and receive instant confirmation.

Most of our partner hospitals accept major insurance providers. You can filter hospitals by 'Insurance Accepted' on the specific locality or city pages. Additionally, individual hospital profiles list the specific TPA and insurance partners they work with.

Yes, you can reschedule or cancel your appointment through your 'My Appointments' section in your profile. Please note that cancellations made less than 4 hours before the appointment time may be subject to a cancellation fee depending on the hospital's policy.

Absolutely. We believe in complete transparency. The consultation fee shown on the doctor's profile is exactly what you pay at the clinic. There are no hidden booking charges from HealAssist.

For medical emergencies, please visit the nearest hospital immediately or call local emergency services (112 or 102). HealAssist is an appointment booking platform and is not designed for handling critical emergency response.