Our Story. Our Mission. Our Commitment to You.

THE STORY THAT STARTED IT ALL

Why We Built HealAssist

It started with a heartbreak.

A young boy walked into a hospital one day. His father had passed away from cancer. The reason? His father was being treated by a general physician instead of an oncologist. The diagnosis was delayed. The treatment was wrong. The costs were overwhelming and completely opaque – he had no way to compare prices or find the right specialist.

Out of desperation and pain, this boy decided to donate his father's oxygen concentrator to help other patients. That single act of compassion sparked an idea.

If this boy's father had known about his options. If the pricing was transparent. If he could have compared hospitals and found the right oncologist. If he could have gotten a second opinion. He might still be alive.

This is why HealAssist exists.

THE PROBLEM WE SAW

Healthcare in India: Broken and Opaque

After years working in healthcare, Robin Singh and Prashant saw firsthand what patients face:

The opacity:

Patients don't know hospital costs until they receive the bill. Prices are hidden. Comparisons are impossible.

The misguidance:

Patients don't know which specialist they need. A general physician keeps treating them – not because it's right, but because it's profitable. Critical time is lost. The right specialist is found too late.

The desperation:

When people are sick, they have no choice. They're vulnerable. They pay whatever is asked because they need treatment to survive. It becomes a business of emergency, not healthcare.

The isolation:

Patients face healthcare journeys alone. They don't know if their treatment is right. They don't have access to second opinions. They have no community of people who understand.

The inequality:

Those with resources can navigate the system. Those without are trapped. Healthcare should not depend on your ability to pay or your connections.

OUR MISSION

Empower Patients. Improve Outcomes. Restore Healthcare.

We believe every patient deserves:

✓

Transparent pricing – Know the costs upfront, not as a surprise

✓

The right specialist – Get matched with the doctor whose expertise matches your diagnosis

✓

Informed choices – Compare hospitals, outcomes, costs, and reviews to make the best decision

✓

Second opinions – Talk to other specialists before committing to treatment

✓

Unbiased advice – We work with all types of hospitals to find you the best match. We don't market any single hospital – we find the right one for YOUR needs.

✓

Community support – Connect with patients who've been through what you're facing

✓

Emergency resources – Access blood donations, medical equipment, peer support when you need it most

✓

Control – Healthcare decisions should be yours, not determined by profit motives

We're building a healthcare system where patients come first. Where information is transparent. Where community cares for community.

OUR BUSINESS MODEL

For-Profit Company With a Patient Mission

HealAssist is a for-profit company. We operate by providing services to hospital partners – not by extracting money from patients.

We charge hospitals for:

•

Marketing and patient outreach services

•

Platform access and lead management

•

Patient facilitation services

•

Partnership support and analytics

We do NOT charge patients for:

•

Platform access

•

Hospital exploration and comparison

•

HealAssistant guidance

•

Second opinions

•

Community features

•

Blood donation coordination

•

Equipment sharing

•

Any patient-facing service

Our business model aligns patient interests with business success. When patients get better healthcare outcomes and find better-matched hospitals, they're satisfied. When hospitals serve better patients who are well-matched to their services, they're satisfied. Everyone benefits.

We're profitable by helping both patients and hospitals succeed – not by exploiting either.

OUR VALUES

What We Believe

Help People. Help Yourself.

This is the foundation of HealAssist.

Transparency

Healthcare shouldn't have hidden prices, opaque outcomes, or secret referral arrangements. We show the real information so patients can make real decisions.

Patient-First

Every decision we make is guided by one question: "Does this help patients?" Not "Does this make money?" Not "Does this grow metrics?" Just: "Does this help patients?"

Community

Healthcare is not a transaction. It's a human experience. We build community where patients support each other, share experiences, and care for one another.

Simplicity

Healthcare is complicated. We make it simple. Simple signup. Simple exploration. Simple guidance. Simple comparisons.

Compassion

We remember that behind every patient is a human story. Fear. Hope. Desperation. Love. We approach every interaction with compassion.

Unbiased

We work with all hospitals across all types and sizes. We have no favoritism. We recommend based on YOUR needs, not hospital partnerships or commissions.

OUR TEAM

Small Team. Clear Focus.

We're an early-stage team united by one thing: fixing Indian healthcare.

We're small. We're focused. We're building with people who are naturally driven to help patients.

Our team includes:

•

People with healthcare experience who understand the system from inside

•

People focused on operational execution

•

People passionate about healthcare transformation

•

People who are willing to do what needs to be done

We're hiring for badass people – people who know what they do best and are willing to bring it to HealAssist. People passionate about healthcare transformation.

Our team culture:

•

Passionate to the cause (that's non-negotiable)

•

Focused on patient outcomes, not metrics

•

Building a community that helps each other

•

Believing that people can do extraordinary things

•

Staying lean and focused as we scale

OUR COMMITMENT TO YOU

Patients

We promise:

•

Transparency – All information, no hidden details

•

Unbiased advice – Recommendations based on YOUR needs, not our partnerships

•

Guidance – Personal HealAssistant support within 1 hour

•

Community – You're never alone in your healthcare journey

•

Free second opinions – Get multiple perspectives on major decisions

•

Your privacy – Your data is yours to control

•

Continuous improvement – We're always making HealAssist better for you

Hospital Partners

We promise:

•

Fast verification – 3 business days from application to approval

•

Dedicated support – Clear point of contact for your partnership

•

Quality partnerships – Only hospitals meeting our standards

•

Growth focus – We're here to help you grow your patient base

•

Transparency – Clear partnership terms and pricing

•

Patient outcomes first – Your patients' outcomes matter

Our Team

We promise:

•

Mission alignment – We're here because we believe in healthcare transformation

•

Growth opportunity – You'll grow faster here than anywhere else

•

Real support – Mentorship and guidance from team members who care

•

Your best work – We'll help you do what you do best

•

Community culture – You're part of a team that believes in helping each other

GET IN TOUCH

Let's Build This Together

For patients:

Ready to find your right hospital?

For hospitals:

Ready to partner with us?

For Amazing folks:

Ready to join the team?