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HOW IT WORKS FOR PATIENTS

Simple Three-Step Process

1

STEP 1: TELL US ABOUT YOU

Share Your Information (Takes 2 Minutes)

This is where everything starts. When you come to HealAssist, we ask you a few simple questions to understand who you are and what you need.

2

STEP 2: EXPLORE HOSPITALS (AUTOMATICALLY)

See Hospitals That Match You – Right Away

Immediately after submitting your information, you get access to HealAssist. You can now explore hospitals that match your needs.

3

STEP 3: HEALASSISTANT CALLS YOU (WITHIN 1 HOUR!)

Get Personal, Expert Guidance

This is what makes HealAssist completely different. While you're exploring hospitals, here's what's happening automatically.

BONUS FEATURE: FREE SECOND OPINION

Talk to Other Specialist Doctors – Completely Free

While you're exploring hospitals and getting treatment recommendations, you want more perspectives? Talk to another specialist doctor – completely free.

HealAssist's Second Opinion Feature:

Connect with other qualified specialist doctors

Get a second opinion on your ongoing treatment

Explore alternative treatment options

Understand different approaches to your condition

No cost – completely free

No hidden charges or surprises

Just expert guidance to help you make the best decision

We believe patients deserve multiple perspectives before making important healthcare decisions. A second opinion from another specialist can give you confidence, clarity, and peace of mind.

THE COMPLETE PATIENT JOURNEY

From Signup to Care – Step by Step

Step 1

Tell us what's going on.Tell us what's going on.

Give us your name, age, phone number, and city. Tell us what's going on with your health. That's it. You're in. We're ready to help.Give us your name, age, phone number, and city. Tell us what's going on with your health. That's it. You're in. We're ready to help.

Person signing up for a health service on a laptop
Step 2

Find the Right HospitalFind the Right Hospital

See hospitals near you. Check prices, reviews, doctors, and equipment. Find the best discounts. Save your favorites.See hospitals near you. Check prices, reviews, doctors, and equipment. Find the best discounts. Save your favorites.

User comparing healthcare facilities on a tablet
Step 3

Talk to a HealAssistantTalk to a HealAssistant

They listen to your story. They match you with the best and suitable hospital as per your need at the lowest price. Real answers. No pressure.They listen to your story. They match you with the best and suitable hospital as per your need at the lowest price. Real answers. No pressure.

HealAssistant talking to a patient over a call
Step 4

After the Call – We Handle EverythingSeamless Care Coordination

Our team does your insurance paperwork and books your appointment—no waiting in queues. We get approval from your insurance company fast. You just focus on getting better. We handle it all.We handle insurance paperwork, book appointments, skip queues, get fast approvals, and manage everything with your insurer—so you can focus solely on recovery.

Patient confidently booking a hospital appointment
Step 5

Throughout – We're Always With YouAlways With You

Need another doctor's opinion? Free. Hospital not working out? We find a new one. Insurance questions? We help. Blood or equipment needed? Our community helps. Your HealAssistant stays with you through your entire journey to make sure you get the best outcome. We support you every step.Get free second opinions, hospital changes, insurance help, blood or equipment support. Your HealAssistant stays with you throughout, ensuring the best care and outcome always.

Medical professionals collaborating on a patient's case

THE HEALASSIST ECOSYSTEM

How Everything Connects

PATIENTS

Quick signup (2 minutes)

Immediate access to exploration

HealAssistant call within 1 hour

Personalized matching

Free second opinions

Transparent pricing

Real patient reviews

Insurance clarity

Full support throughout

HOSPITALS

New patient leads

Qualified inquiries

Lead management tools

Performance analytics

Direct communication

Showcase services

Growing patient base

Exclusive partnership

HEALASSISTANTS

Personalized guidance

Hospital matching

Healthcare information

Treatment explanations

Insurance clarification

Cost guidance

Second opinion coordination

Full journey support

COMMUNITY

Patient reviews

Real experiences

Peer support

Healthcare advice

Blood donation

Equipment sharing

Transparency

Shared knowledge

KEY PRINCIPLES

How HealAssist Operates

Speed

HealAssistant calls within 1 hour. Your journey starts immediately.

Transparency

We show real information: actual costs, real outcomes, honest reviews.

Personalization

We understand YOU – your budget, location, preferences – and match accordingly.

Unbiased Advice

We don't market any single hospital. We offer what's best for patients out of many hospitals.

Multiple Perspectives

Free second opinions from specialist doctors so you have full clarity.

Community

We build a network of patients supporting each other with HealAssistant guidance.

Quality

We verify every hospital partner meets our standards.

Trust

We prioritize patient and hospital trust above all else.

Efficiency

We streamline the entire process – from signup to decision – in hours, not days.

GETTING STARTED

Ready to Find Your Right Hospital?

Step 1: Sign Up
Step 2: Explore Hospitals
Step 3: Get HealAssistant Guidance

Ready to Partner With HealAssist?

Step 1: Learn About Partnership
Step 2: Submit Application
Step 3: Get Started

Frequently Asked Questions

Common Questions About How HealAssist Works

STILL HAVE QUESTIONS?

We're Here to Help