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Start ChatYour Health Wallet: Auto-Created, Instantly Secure.
No registration forms. No sign-up buttons. Your account is automatically created the moment you book an appointment or buy a voucher. Access it instantly at healassist.in/wallet with just your mobile number.
Go to My Wallet
Access point: healassist.in/wallet
The "Health Wallet" (Financial Control)
Take control of your health spending with transparent tracking, rewards, and instant refunds—all in one secure dashboard.
Total Health Investment Tracker
Stop guessing where your money went. We provide a transparent dashboard showing your total spend on OPD, surgeries, and medicines. Learn more about payment tracking and treatment costs.
Rewards & Cashbacks
Every booking earns you value. View your active Cashback Balance and apply it directly to future consultations or diagnostics. Explore our refund policies and booking benefits.
Raise a Concern
Issue with a bill or service? Raise a ticket directly from your dashboard. We guarantee a 1-Day Resolution TAT (Turnaround Time). Learn more about bill protection and service guarantees.
Family Management (The "Sandwich Generation" Tool)
Manage your entire family's health from one account—yourself, your aging parents, and your children—all protected by consent-based security.
You
Primary Account
OTP Consent
Parents
Elderly Care
Kids
Minor Children
One App, Whole Family
Manage profiles for your aging parents and minor children under a single phone number. Book appointments for them without logging out. Learn more about booking for family members and getting started.
Consent-Based Access
We respect privacy. When you add an adult family member (like an elderly parent), we send an OTP to their phone to verify they consent to you managing their profile. No unauthorized access. Learn more about security standards and account security.
How to Add a Family Member
- Go to Profile: Tap "Manage Family"
- Add Details: Enter Name, Age, and Relation
- Verify (For Adults): If they are over 18, enter the OTP sent to their mobile number to confirm consent
- Done: You can now book for them instantly
Paperless Vouchers & QRs
No printouts needed. Your account holds everything digitally—QR codes, vouchers, and invoices—ready to use instantly.
Scan & Go
Show your phone at the hospital counter
Scan & Go
No printouts needed. Your account holds the QR Code for every booked appointment or purchased voucher. Just show your phone at the hospital counter. Learn more about booking process and using vouchers.
Download PDFs
Need a copy for tax (Section 80D) or insurance? Generate and download Tax Invoices and appointment slips in one click. Learn more about insurance claims and payment documentation.
Benefits:
- ✓Instant access on your phone
- ✓No need to carry physical documents
- ✓Environmentally friendly
- ✓Always available in your account
Support & Logistics (Fast, Human, Reliable)
When something goes wrong, you shouldn't have to chase emails. Raise a concern, get logistics help, or talk to your HealAssistant—right from your account.
Instant Refunds
Need to cancel? No emails needed. Just go to your 'Purchased Offers', click 'Claim Refund', and the amount is credited back to your source instantly (as per banking norms). Learn more about refund process.
Pick & Drop Service
Need a ride to the hospital? Apply for logistics help. Most surgery packages include Free Pick & Drop (Check your Offer T&C). Learn more about booking services.
Your HealAssistant
Don't want to wait? Click 'Talk to Expert' to see your dedicated HealAssistant and get instant help. Learn more about getting support.
Instant Refunds
Need to cancel? No emails needed. Just go to your 'Purchased Offers', click 'Claim Refund', and the amount is credited back to your source instantly (as per banking norms). Learn more about refund process.
Pick & Drop Service
Need a ride to the hospital? Apply for logistics help. Most surgery packages include Free Pick & Drop (Check your Offer T&C). Learn more about booking services.
Your HealAssistant
Don't want to wait? Click 'Talk to Expert' to see your dedicated HealAssistant and get instant help. Learn more about getting support.
Privacy & Security (The "Fort Knox" Standard)
Your health data deserves the highest level of protection. We use bank-grade security standards to keep your information safe.
Frictionless Access (No Sign-Up Needed)
We believe in zero friction. Your mobile number is your identity. Any booking linked to your number automatically builds your history in your Health Wallet. Just enter OTP to access. It just works. Learn more about booking process and getting started.
Right to Delete
You own your data. If you choose to leave, you can request a permanent account deletion, and we wipe your personal login credentials instantly. We adhere to India's DPDP Act (Digital Personal Data Protection Act) standards.
Frequently Asked Questions
Quick answers to common questions about your health wallet and account management