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HealAssist

Correct your personal data on HealAssist

Quick answer

Go to healassist.in/account/correction-request, pick the detail that is wrong, and tell HealAssist what it should say. A team member reviews it — HealAssist says it will review within 30 days — and the outcome lands as a notification in your account. Your name, display name, date of birth, city, bio and profile photo can all be corrected this way.

If HealAssist holds a detail about you that is wrong, you have the right to have it corrected. You ask from your account, a HealAssist team member reviews it, and the outcome arrives as a notification in your HealAssist account.

Which details can be corrected?

Which details can be corrected?
DetailCan it be corrected here?
Your nameYes
Your display nameYes
Your date of birthYes
Your cityYes
Your bioYes
Your profile photoYes
Your mobile numberNo — it is how you sign in. Change it in your profile, where HealAssist verifies the new number with an OTP.
Your email addressNo — it is a sign-in identifier, not profile data. There is no email-change form today; an email is attached to your account when you sign in with Google or Apple.

How to request a correction

  1. Open the correction page

    Sign in and go to healassist.in/account/correction-request. You can also reach it from Account → Security & data.

  2. Pick the detail that is wrong

    Choose it from the list. Every detail offered there is one HealAssist can actually change — there is nothing on that list that cannot be applied.

  3. Say what it should be

    Give the correct value, and a short reason. The reason is what the reviewer reads, so if you have proof — a document that shows the right date of birth, say — mention it.

  4. Wait to hear back

    A HealAssist team member reviews your request; HealAssist says it will review within 30 days. When it is decided, a notification lands in your HealAssist account telling you whether it was approved. If your account has an email address, HealAssist also emails you the outcome along with the reason given.

Correction questions

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