Discharge: the bill audit and the payment
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हिन्दी में पढ़ेंQuick answer
Before you pay at discharge, your HealAssistant audits the final bill. You settle the hospital bill at the hospital — there is no screen in HealAssist for paying it. Your case page shows where the case has reached: discharged, final bill raised, approved, paid, closed.
Discharge is where a treatment turns back into a number. The final bill arrives at the moment you are least equipped to argue with it — tired, relieved, and ready to go home. That is exactly why HealAssist looks at it before you pay.
Your HealAssistant audits the final bill
Before the discharge payment, your HealAssistant goes through the final bill. That is the point of having one — a bill read by someone who knows what the treatment was supposed to cost is a very different bill from one read by nobody.
If something does not add up, say so before you pay — that is the moment when a wrong line on a bill is easiest to question.
Where do I actually pay?
At the hospital. There is no screen in HealAssist for paying a hospital bill — do not go looking for one in your account, because it is not there.
What HealAssist does before that payment is read the bill. The paying is between you and the hospital.
Following your case after discharge
Open the case in your HealAssist account and read the stage. It moves from discharged, to the final bill being raised, to the bill being approved — fully or partly — to paid, and finally to closed. That word on the page is the honest state of your case at that moment.
The case page does not show the bill itself or its line items. If you want the numbers, ask your HealAssistant or the hospital’s billing desk.
Discharge questions
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