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HealAssist

Brochures, policy wordings and network lists

Quick answer

Open the offer page on HealAssist. Where a document exists, you will find a link to the brochure, the policy wordings and the network hospital list, and each opens as a PDF. Employer-provided vouchers publish their documents on your employer’s own HealAssist page instead.

A HealAssist offer is more than a price. Where the offer provider supplies them, three documents sit alongside it — and between them they answer most of the questions a patient has before buying.

What each offer document tells you

What each offer document tells you
DocumentWhat it is for
BrochureA plain-language summary of what the offer includes and who it is aimed at. Start here.
Policy wordingsThe full terms of the offer, in the provider’s own words. This is where exclusions and conditions are stated — read it before you buy, not after.
Network hospital listThe hospitals where the offer can be used. Check that a hospital you would actually travel to is on it.

Where do I find an offer’s documents?

On the offer’s own page on HealAssist. Where a document has been supplied, a link to it appears there, and it opens as a PDF you can read or save.

What about my employer’s health voucher?

An employer voucher is not a public HealAssist offer, so its documents are not on the public offer pages. They are published on your employer’s own HealAssist page — the same page where you claimed the voucher.

Offer document questions

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